Warehouse Operative

Account Manager – Healthcare Communications

Location: London (Hybrid)

Salary: Up to £45,000 DOE plus contributory pension and private health insurance

Position: Permanent

About the Agency

This role sits within a specialist healthcare communications agency focused on reshaping how health stories are understood and experienced. The team blends strategic insight with practical execution to deliver programmes that address health inequalities and create measurable change. Working across the UK and Europe, the agency supports major pharmaceutical and health organisations on a wide range of initiatives – from early-stage programmes in rare diseases and campaigns addressing misconceptions around prevention and vaccination, through to patient information projects, digital ecosystem reviews and influencer-led activity.

The agency offers a close-knit, inclusive environment where individuals are trusted, supported and encouraged to challenge convention and bring new thinking.

The Opportunity

This Account Manager position is suited to someone who enjoys being at the centre of complex, high-impact healthcare communications programmes. You’ll play a key role in the day-to-day running of client accounts, ensuring projects are well planned, executed smoothly and deliver clear outcomes for clients.

You will be given genuine responsibility to shape work, contribute ideas and make decisions, rather than simply implementing instructions. If you like combining strategic thinking with hands-on delivery, and you’re motivated by asking questions and exploring better ways of doing things, this role offers the autonomy and variety you’re looking for.

Main Responsibilities

• Lead the operational delivery of one or more client accounts, ensuring projects run to time, budget and quality expectations.

• Coordinate activity across multiple workstreams, keeping internal teams and external partners aligned on priorities, actions and timelines.

• Build and maintain strong, professional relationships with client contacts, acting as a reliable point of contact for programme delivery.

• Support the creation of proposals and new business materials, working with senior colleagues to shape strategic recommendations and approaches.

• Work with suppliers and partners to deliver integrated communications activity that meets agreed objectives.

• Assist with financial management of accounts, including tracking costs, reconciling budgets and maintaining accurate project documentation.

• Develop and apply knowledge of pharmaceutical industry regulations to ensure all communications remain compliant.

• Keep up to date with developments in healthcare communications, PR, tools and social platforms, and feed relevant insights into client work.

About You

The agency is looking for someone who brings both strong delivery skills and a distinctive perspective – a person who enjoys thinking differently, collaborates well and is comfortable owning complex programmes.

• Minimum of 3 years’ experience in a healthcare communications agency, working on UK or European programmes.

• Experience in of the following areas: media relations; patient activation and patient-facing materials; advocacy and stakeholder engagement (e.g. patient organisations or professional bodies); social media or influencer activity; social listening and insight generation.

• Confident acting as the main driver of day-to-day activity on an account, rather than waiting for detailed step-by-step direction.

• Able to use initiative and solve problems, while recognising when to involve senior colleagues for input or escalation.

• Collaborative, considerate and professional in how you work with clients and teammates.

• Naturally curious, willing to question assumptions and explore alternative ways of approaching a brief.

• Organised and composed under pressure, with the ability to manage multiple projects and deadlines simultaneously.

Culture & Values

• Encouraging questioning and exploration to find better ways of doing things.

• Taking ownership of work and caring about its quality and impact.

• Bringing energy, individuality and perspective to the team.

• Working closely with colleagues, partners and clients towards shared outcomes.

• Maintaining an inclusive, supportive environment where different viewpoints are welcomed.

Salary, Benefits & Working Model

• Salary of up to £45,000 for the Account Manager position. Experienced Senior Account Executives ready to step are welcome to apply

• Contributory pension scheme.

• Private health insurance through a leading provider.

• Hybrid working pattern, with a mix of remote work and in-person collaboration in London.

How to Apply

If you have solid healthcare communications agency experience, enjoy driving complex programmes and are looking for a role where initiative and collaboration are genuinely valued, please get in touch. Send your CV and a short summary of your relevant experience, including examples of programmes you’ve helped deliver and the results achieved.

Job Title: Account Director – Health Public Affairs

Location: London, United Kingdom (Hybrid)

Contract Type: Permanent

About Our Client

Our client is a multi-award-winning specialist consultancy working at the intersection of health policy, public affairs and strategic communications. From pharmaceuticals and medical technology through to diagnostics, digital health, social care and charities, they help organisations navigate complex healthcare systems and turn innovation into real-world impact for patients.

Operating within the UK health and care landscape, our client’s team combines deep expertise in health policy, stakeholder engagement and reputation management to shape policy, build trust and accelerate the adoption of new medicines, technologies and services. They are committed to making communications a force for good, with a strong focus on outcomes for patients, communities and the wider health and care system.

About the Role

This Account Director position offers the opportunity to work at the centre of health policy and NHS reform, advising organisations across pharmaceuticals, medtech, diagnostics and digital health. You will act as a trusted adviser to senior clients, helping them navigate government, Parliament and NHS structures, and move from strategic ambition to practical delivery.

Alongside leading high-profile client programmes, you will help shape the growth of our client’s healthcare practice – contributing to business development, mentoring colleagues and strengthening the consultancy’s reputation for getting health innovation adopted and scaled within the NHS.

Key Responsibilities

• Lead integrated public affairs and communications programmes that help clients influence health policy, build stakeholder confidence and accelerate NHS adoption.

• Act as a strategic adviser to senior client stakeholders, identifying barriers to progress and developing practical, insight-driven solutions.

• Understand clients’ commercial, policy and organisational objectives, ensuring all activity delivers clear, measurable impact.

• Build and maintain trusted long-term client relationships, grounded in collaboration, expertise and consistent results.

• Oversee delivery standards across accounts, balancing quality, profitability and team wellbeing.

• Support, coach and mentor colleagues to deliver consistently high-quality client work and develop their consulting skills.

Research, Strategy & Insight

• Monitor and interpret developments across Government, Parliament, NHS England, Integrated Care Boards and the wider health system.

• Translate complex policy changes and NHS reforms into clear strategic advice and actionable recommendations for clients.

• Develop compelling narratives that position medicines, technologies and services within current NHS priorities and health policy debates.

• Produce high-quality policy briefings, thought leadership content, consultation responses and stakeholder engagement strategies.

• Ensure all written outputs demonstrate clarity, strategic thinking and tangible value for clients.

Project & Campaign Management

• Lead integrated communications and public affairs campaigns from strategy development through to implementation.

• Manage programmes that influence policy, engage key stakeholders and deliver measurable outcomes, not just activity.

• Coordinate multidisciplinary teams spanning public affairs, communications and digital, ensuring joined-up delivery.

• Keep projects on track against agreed timelines, budgets and objectives, with a strong focus on effectiveness and impact.

• Evaluate success using robust criteria that focus on real-world change for clients and patients.

Business Development & Sector Engagement

• Identify opportunities to support organisations in overcoming healthcare policy and NHS adoption challenges.

• Develop persuasive proposals and pitch materials centred on helping clients get health innovation moving through the system.

• Contribute to proactive business development, thought leadership and sector visibility.

• Help grow our client’s pharmaceutical and health technology practice, building sustainable client relationships.

Stakeholder Engagement

• Build relationships with senior figures across Government, Parliament, NHS England, Integrated Care Boards, patient organisations, trade associations and industry bodies.

• Represent our client at conferences, policy events and sector forums, strengthening their presence in the health and life sciences space.

• Identify opportunities to convene policymakers, clinicians, industry and patient groups around shared challenges and priorities.

Person Specification

• Significant agency experience in healthcare public affairs, integrated communications or health-focused consultancy.

• Strong understanding of the UK political environment, NHS structures and how decisions about healthcare are made.

• Proven experience advising pharmaceutical, medtech or life sciences organisations, ideally within an agency or consultancy setting.

• A track record of leading strategic client relationships and delivering outcomes that can be evidenced.

• Excellent commercial awareness, with experience contributing to business growth and account development.

• Outstanding communication, leadership and mentoring skills, with a collaborative and supportive approach.

• Genuine passion for improving healthcare through policy, communications and stakeholder engagement, coupled with curiosity and ambition to shape the future of the sector.

Salary & Benefits

• Competitive salary aligned with experience and responsibility.

• 25 days’ annual leave, plus UK bank holidays.

• Enhanced pension plan.

• Enhanced maternity pay.

• Private healthcare provision.

How to Apply

If you have a strong background in healthcare public affairs or communications, and you want to use that expertise to help health innovations reach patients faster, we would be keen to hear from you. Apply with your CV and a brief summary of your relevant experience, and we will be in touch to discuss this Account Director opportunity in more detail.

Senior QA Specialist

Hertfordshire
12-Month Contract | Competitive Salary

Are you an experienced QA professional looking to join a cutting-edge biotechnology environment developing life-changing advanced therapies?

We are seeking a Senior QA Specialist to provide quality oversight within a GMP-regulated manufacturing environment, supporting the production and release of innovative cell and gene therapy products.

Key Responsibilities

• Provide QA support for GMP manufacturing operations within a sterile production environment.

• Review and approve batch records, deviations, CAPAs, change controls, and GMP documentation.

• Support investigations, quality risk assessments, supplier quality activities, and audit programmes.

• Work closely with Manufacturing, QC, Validation, and Regulatory teams to ensure compliance and product quality.

• Contribute to inspection readiness and continuous improvement initiatives.

Requirements

• Experience within Pharmaceutical, Biotech, Cell Therapy, Gene Therapy, or ATMP environments.

• Strong knowledge of GMP quality systems and regulatory compliance.

• Experience within sterile and/or aseptic manufacturing environments is essential.

• Proven experience managing deviations, CAPAs, change controls, investigations, and batch documentation.

• Strong stakeholder management and communication skills.

What's on Offer?

• Opportunity to work with pioneering advanced therapy products.

• Exposure to a highly innovative GMP manufacturing environment.

• Collaborative and fast-paced culture.

• Competitive salary and comprehensive benefits package.

• 12-month contract offering the opportunity to make a significant impact within a growing organisation.

Senior Account Manager

Location: North West England (Ideally 3 days per week in Runcorn)
Travel: Approximately 20% across customer sites

Drive Growth Across Key Strategic Accounts

We are recruiting for a highly commercial and relationship-focused Senior Strategic Account Manager to join a leading international manufacturing business. This is a high-profile role responsible for managing a portfolio of major accounts worth between £12M-£24M, working with some of the most recognised brand owners and multinational organisations across Europe.
These are established, revenue-generating accounts with significant growth potential. The successful candidate will be trusted to protect existing business, identify new opportunities, and act as a strategic partner to key customers.

The Opportunity
This is far more than a traditional account management role. You'll become the commercial lead for a portfolio of strategically important customers, managing complex projects, coordinating cross-functional teams, and influencing senior stakeholders both internally and externally.
You'll be joining an established European commercial team and working closely with international leadership, requiring confidence, resilience, and the ability to thrive in a dynamic, fast-paced environment.

Key Responsibilities
• Manage a portfolio of 4-10 strategic customer accounts across Europe.
• Develop and execute account growth strategies to maximise revenue and profitability.
• Drive account retention while identifying opportunities for expansion and new business growth.
• Lead commercial discussions with major brand owners and multinational organizations.
• Manage customer projects from concept through to launch, coordinating internal stakeholders throughout the process.
• Act as the primary commercial contact for key customers and build long-term strategic partnerships.
• Work closely with technical, operational, supply chain, and leadership teams to ensure successful project delivery.
• Host customer visits and travel regularly across UK and Europe to strengthen relationships.
• Provide commercial leadership on new product introductions and innovation projects.
• In some cases, provide guidance and leadership to Account Managers supporting strategic accounts.

About You
We're looking for a seasoned and commercially astute account management professional who can operate autonomously and confidently at senior stakeholder level.

Essential Experience
• Proven success managing large, complex strategic customer accounts.
• Experience working with multinational customers, major brands, or large manufacturing organisations.
• Strong commercial acumen with responsibility for significant revenue streams.
• Excellent stakeholder management and relationship-building skills.
• Experience managing cross-functional projects and delivering customer-led initiatives.
• Able to work independently and confidently within an international business environment.
• Resilient, pragmatic, and comfortable operating under pressure.
• Strong communication, negotiation, and influencing skills.

Industry Background
We are open to candidates from:
• Ingredients
• Food & Beverage
• Pharmaceuticals
• Consumer Health
• Nutraceuticals & Supplements
• FMCG Manufacturing
• Specialty Chemicals or related sectors

A technical understanding is important, as you will regularly discuss product development, innovation projects, and product launches with customers and internal teams.

Why Apply?
• Manage strategically important accounts generating significant annual revenue.
• Opportunity to work with leading multinational brands across Europe.
• High-autonomy role with genuine commercial influence.
• International exposure and customer engagement.
• Join an established and growing European commercial team.
• Hybrid flexibility with a mixture of office, customer-facing, and home-based working.

If you're an experienced Strategic Account Manager looking for a role where you can influence business growth, manage high-value customer relationships, and operate at a senior level within an international organisation, we'd love to hear from you.

Are you looking for a role where you'll have a genuine influence on development strategy rather than simply delivering modelling outputs?

We're partnering with a specialist consulting organisation that supports innovative biotech and pharmaceutical companies with complex drug development challenges. As part of continued growth, they are looking to appoint a senior pharmacometric leader who can combine deep technical expertise with client-facing strategic input.

In this position, you'll play a key role in shaping model-informed drug development strategies across a diverse portfolio of programmes, working directly with sponsors and multidisciplinary teams to guide critical development decisions.

What You'll Be Doing

• Leading population PK/PD and exposure-response modelling activities across multiple development programmes

• Providing strategic clinical pharmacology and modelling expertise to support key decision points throughout development

• Acting as a trusted scientific partner to clients, advising on study design, dose selection, and development strategy

• Mentoring and developing pharmacometricians within project teams

• Contributing to regulatory submissions and supporting interactions with global health authorities

• Overseeing project delivery while ensuring the highest scientific standards

• Building long-term client relationships and contributing to business growth opportunities

• Driving innovation and identifying new approaches to improve modelling, simulation, and data-driven decision making

What We're Looking For

• Extensive experience in pharmacometrics, clinical pharmacology, modelling and simulation within biotech, pharma, or consulting environments

• Strong background in population PK/PD modelling and model-informed drug development

• Experience supporting regulatory submissions and health authority interactions

• Advanced proficiency with tools such as NONMEM, R, and related pharmacometric software

• Proven ability to communicate complex scientific concepts to both technical and non-technical audiences

• Previous experience mentoring scientists or leading project teams

• Commercial awareness and confidence working directly with external clients and stakeholders

Why Consider This Opportunity?

This role offers a rare blend of scientific leadership, strategic influence, and client engagement. You'll have the autonomy to shape development programmes, help guide regulatory strategy, and work alongside highly respected experts across clinical pharmacology and quantitative sciences.

For pharmacometricians who enjoy combining hands-on modelling with leadership, consulting, and broader drug development strategy, this represents an excellent next step.

Senior Regulatory CMC Consultant - Biologics / ADC Programmes
Global MAA & BLA Strategy | Regulatory CMC Leadership | Contract

We're supporting a global pharmaceutical organisation as they strengthen Regulatory CMC leadership across a high-profile biologic Antibody-Drug Conjugate (ADC) programme approaching major regulatory milestones.
This opportunity will suit an experienced Regulatory CMC professional who combines strategic leadership with hands-on execution and has a proven track record leading Module 3 activities for biologic MAA and/or BLA submissions. Operating within an international matrix environment, you will partner closely with Regulatory Affairs, CMC Development, Quality, Manufacturing and Technical Writing teams to drive global registration readiness and submission success.

The Opportunity
• Lead the global Regulatory CMC strategy for a late-stage biologic ADC programme intended for worldwide registration.
• Provide strategic guidance and oversight for global MAA and BLA preparation, submission and review activities.
• Drive alignment between CMC development activities, regulatory strategy and wider programme objectives.
• Lead cross-functional regulatory planning, governance and risk management across multiple internal and external stakeholders.
• Act as a senior Regulatory CMC advisor supporting health authority interactions across major global markets.
Key Responsibilities
• Develop and execute global Regulatory CMC strategies for complex biologic products.
• Lead CMC aspects of MAA and/or BLA submissions, ensuring quality, compliance and timely delivery.
• Review and finalise Module 3 documentation, ensuring scientific robustness and regulatory suitability.
• Lead preparation for FDA, EMA and other global health authority interactions, including briefing documents and regulatory responses.
• Provide strategic input on regulatory positioning, risk mitigation and agency engagement plans.
• Coordinate cross-functional activities across Regulatory Affairs, CMC, Technical Operations, Quality and Manufacturing.
• Support responses to health authority questions, deficiency letters and post-submission activities.
• Ensure compliance with evolving global regulations, guidelines and CMC expectations for biologics and ADC products.
• Drive stakeholder alignment and delivery across a complex global matrix structure.

Consultant Profile
We are particularly interested in Regulatory CMC professionals who can demonstrate:
• Extensive Regulatory Affairs CMC experience within biotechnology and/or pharmaceutical environments.
• Proven hands-on leadership of Module 3 activities supporting biologic MAA and/or BLA submissions.
• Strong expertise across biologics, including complex products and advanced therapeutics.
• Experience developing and implementing global Regulatory CMC strategies through late-stage development and registration.
• Deep understanding of FDA, EMA, ICH and global CMC regulatory requirements.
• Experience preparing and supporting health authority interactions, scientific advice meetings and regulatory negotiations.
• Strong stakeholder management and matrix leadership capability.
• The ability to operate strategically whilst remaining hands-on when required.
• Excellent communication, collaboration and problem-solving skills.

Cmc, regulatory, affairs, ADC, antibody, drug, conjugate, biologics, large, molecule, submission, BLA, MAA, consultant, interim, freelance