Healthcare Communications Recruitment

I’m working with an independent healthcare creative agency looking for a Project Manager to keep a varied mix of global projects moving, bringing structure, organisation and a calm head to a busy boutique agency.

This agency works across healthcare brand strategy, product launches and sales enablement, alongside a growing medical communications offering. You’ll work closely with client services, creative and medical colleagues, turning agreed briefs into clear plans and keeping everyone aligned through delivery.

From managing timelines and coordinating resources to tracking progress and flagging potential hold-ups, you’ll be the person who knows what’s happening, what’s needed next and who needs to be involved.

You’ll bring project management experience within a healthcare brand communications or healthcare advertising agency, confidence managing several projects at once and the ability to keep work moving when priorities change. You’ll enjoy working closely with people, solving practical problems and getting stuck in as part of a small team.

Clear project management experience within healthcare brand communications or healthcare advertising is essential. Applications that do not demonstrate this experience will not be shortlisted.

This is a hybrid role, although applications from candidates seeking remote working will also be considered. The agency is open to considering a permanent hire or freelance support.

Apply now if this looks like you and the right opportunity for your next career move.

For a confidential chat, either about this role or your next career move, please contact Nicky Stunt, Principal Healthcare Communications Recruiter at RBW Consulting, at nicky.stunt@rbwconsulting.com.

Account Manager – Healthcare Communications

Location: London (Hybrid)

Salary: Up to £45,000 DOE plus contributory pension and private health insurance

Position: Permanent

About the Agency

This role sits within a specialist healthcare communications agency focused on reshaping how health stories are understood and experienced. The team blends strategic insight with practical execution to deliver programmes that address health inequalities and create measurable change. Working across the UK and Europe, the agency supports major pharmaceutical and health organisations on a wide range of initiatives – from early-stage programmes in rare diseases and campaigns addressing misconceptions around prevention and vaccination, through to patient information projects, digital ecosystem reviews and influencer-led activity.

The agency offers a close-knit, inclusive environment where individuals are trusted, supported and encouraged to challenge convention and bring new thinking.

The Opportunity

This Account Manager position is suited to someone who enjoys being at the centre of complex, high-impact healthcare communications programmes. You’ll play a key role in the day-to-day running of client accounts, ensuring projects are well planned, executed smoothly and deliver clear outcomes for clients.

You will be given genuine responsibility to shape work, contribute ideas and make decisions, rather than simply implementing instructions. If you like combining strategic thinking with hands-on delivery, and you’re motivated by asking questions and exploring better ways of doing things, this role offers the autonomy and variety you’re looking for.

Main Responsibilities

• Lead the operational delivery of one or more client accounts, ensuring projects run to time, budget and quality expectations.

• Coordinate activity across multiple workstreams, keeping internal teams and external partners aligned on priorities, actions and timelines.

• Build and maintain strong, professional relationships with client contacts, acting as a reliable point of contact for programme delivery.

• Support the creation of proposals and new business materials, working with senior colleagues to shape strategic recommendations and approaches.

• Work with suppliers and partners to deliver integrated communications activity that meets agreed objectives.

• Assist with financial management of accounts, including tracking costs, reconciling budgets and maintaining accurate project documentation.

• Develop and apply knowledge of pharmaceutical industry regulations to ensure all communications remain compliant.

• Keep up to date with developments in healthcare communications, PR, tools and social platforms, and feed relevant insights into client work.

About You

The agency is looking for someone who brings both strong delivery skills and a distinctive perspective – a person who enjoys thinking differently, collaborates well and is comfortable owning complex programmes.

• Minimum of 3 years’ experience in a healthcare communications agency, working on UK or European programmes.

• Experience in of the following areas: media relations; patient activation and patient-facing materials; advocacy and stakeholder engagement (e.g. patient organisations or professional bodies); social media or influencer activity; social listening and insight generation.

• Confident acting as the main driver of day-to-day activity on an account, rather than waiting for detailed step-by-step direction.

• Able to use initiative and solve problems, while recognising when to involve senior colleagues for input or escalation.

• Collaborative, considerate and professional in how you work with clients and teammates.

• Naturally curious, willing to question assumptions and explore alternative ways of approaching a brief.

• Organised and composed under pressure, with the ability to manage multiple projects and deadlines simultaneously.

Culture & Values

• Encouraging questioning and exploration to find better ways of doing things.

• Taking ownership of work and caring about its quality and impact.

• Bringing energy, individuality and perspective to the team.

• Working closely with colleagues, partners and clients towards shared outcomes.

• Maintaining an inclusive, supportive environment where different viewpoints are welcomed.

Salary, Benefits & Working Model

• Salary of up to £45,000 for the Account Manager position. Experienced Senior Account Executives ready to step are welcome to apply

• Contributory pension scheme.

• Private health insurance through a leading provider.

• Hybrid working pattern, with a mix of remote work and in-person collaboration in London.

How to Apply

If you have solid healthcare communications agency experience, enjoy driving complex programmes and are looking for a role where initiative and collaboration are genuinely valued, please get in touch. Send your CV and a short summary of your relevant experience, including examples of programmes you’ve helped deliver and the results achieved.

Job Title: Account Director – Health Public Affairs

Location: London, United Kingdom (Hybrid)

Contract Type: Permanent

About Our Client

Our client is a multi-award-winning specialist consultancy working at the intersection of health policy, public affairs and strategic communications. From pharmaceuticals and medical technology through to diagnostics, digital health, social care and charities, they help organisations navigate complex healthcare systems and turn innovation into real-world impact for patients.

Operating within the UK health and care landscape, our client’s team combines deep expertise in health policy, stakeholder engagement and reputation management to shape policy, build trust and accelerate the adoption of new medicines, technologies and services. They are committed to making communications a force for good, with a strong focus on outcomes for patients, communities and the wider health and care system.

About the Role

This Account Director position offers the opportunity to work at the centre of health policy and NHS reform, advising organisations across pharmaceuticals, medtech, diagnostics and digital health. You will act as a trusted adviser to senior clients, helping them navigate government, Parliament and NHS structures, and move from strategic ambition to practical delivery.

Alongside leading high-profile client programmes, you will help shape the growth of our client’s healthcare practice – contributing to business development, mentoring colleagues and strengthening the consultancy’s reputation for getting health innovation adopted and scaled within the NHS.

Key Responsibilities

• Lead integrated public affairs and communications programmes that help clients influence health policy, build stakeholder confidence and accelerate NHS adoption.

• Act as a strategic adviser to senior client stakeholders, identifying barriers to progress and developing practical, insight-driven solutions.

• Understand clients’ commercial, policy and organisational objectives, ensuring all activity delivers clear, measurable impact.

• Build and maintain trusted long-term client relationships, grounded in collaboration, expertise and consistent results.

• Oversee delivery standards across accounts, balancing quality, profitability and team wellbeing.

• Support, coach and mentor colleagues to deliver consistently high-quality client work and develop their consulting skills.

Research, Strategy & Insight

• Monitor and interpret developments across Government, Parliament, NHS England, Integrated Care Boards and the wider health system.

• Translate complex policy changes and NHS reforms into clear strategic advice and actionable recommendations for clients.

• Develop compelling narratives that position medicines, technologies and services within current NHS priorities and health policy debates.

• Produce high-quality policy briefings, thought leadership content, consultation responses and stakeholder engagement strategies.

• Ensure all written outputs demonstrate clarity, strategic thinking and tangible value for clients.

Project & Campaign Management

• Lead integrated communications and public affairs campaigns from strategy development through to implementation.

• Manage programmes that influence policy, engage key stakeholders and deliver measurable outcomes, not just activity.

• Coordinate multidisciplinary teams spanning public affairs, communications and digital, ensuring joined-up delivery.

• Keep projects on track against agreed timelines, budgets and objectives, with a strong focus on effectiveness and impact.

• Evaluate success using robust criteria that focus on real-world change for clients and patients.

Business Development & Sector Engagement

• Identify opportunities to support organisations in overcoming healthcare policy and NHS adoption challenges.

• Develop persuasive proposals and pitch materials centred on helping clients get health innovation moving through the system.

• Contribute to proactive business development, thought leadership and sector visibility.

• Help grow our client’s pharmaceutical and health technology practice, building sustainable client relationships.

Stakeholder Engagement

• Build relationships with senior figures across Government, Parliament, NHS England, Integrated Care Boards, patient organisations, trade associations and industry bodies.

• Represent our client at conferences, policy events and sector forums, strengthening their presence in the health and life sciences space.

• Identify opportunities to convene policymakers, clinicians, industry and patient groups around shared challenges and priorities.

Person Specification

• Significant agency experience in healthcare public affairs, integrated communications or health-focused consultancy.

• Strong understanding of the UK political environment, NHS structures and how decisions about healthcare are made.

• Proven experience advising pharmaceutical, medtech or life sciences organisations, ideally within an agency or consultancy setting.

• A track record of leading strategic client relationships and delivering outcomes that can be evidenced.

• Excellent commercial awareness, with experience contributing to business growth and account development.

• Outstanding communication, leadership and mentoring skills, with a collaborative and supportive approach.

• Genuine passion for improving healthcare through policy, communications and stakeholder engagement, coupled with curiosity and ambition to shape the future of the sector.

Salary & Benefits

• Competitive salary aligned with experience and responsibility.

• 25 days’ annual leave, plus UK bank holidays.

• Enhanced pension plan.

• Enhanced maternity pay.

• Private healthcare provision.

How to Apply

If you have a strong background in healthcare public affairs or communications, and you want to use that expertise to help health innovations reach patients faster, we would be keen to hear from you. Apply with your CV and a brief summary of your relevant experience, and we will be in touch to discuss this Account Director opportunity in more detail.

Account Manager – Health Public Affairs

Location: London
Type: Permanent

About Our Client

Our client is a specialist health and social care public affairs and communications consultancy, working at the intersection of healthcare, policy and strategic communications. Based in central London, their team supports organisations across pharmaceuticals, medical technology, diagnostics, digital health, social care and the wider health and care system to turn innovation into tangible benefits for patients and communities.

Operating within a complex, highly regulated environment, our client’s team blends health policy insight, public affairs expertise and integrated communications to help clients navigate government, Parliament and national health structures. Their work is values-led, impact-focused and designed to influence policy, accelerate adoption of innovation and build trusted stakeholder relationships.

They offer a collaborative agency culture, strong professional development and the opportunity to contribute to meaningful health and life sciences programmes that shape debate and support better outcomes for patients.

The Opportunity

This Account Manager position is ideal for a healthcare communications professional who enjoys operating at the point where life sciences, health policy and public affairs meet. You will have the chance to lead programmes that engage Parliamentarians, government departments, national health bodies and wider stakeholders, while supporting major pharmaceutical, healthtech and biotechnology clients.

You will be trusted to manage key accounts, contribute to strategy, and translate complex scientific and policy topics into clear, compelling narratives. The role offers both autonomy and support: you will work closely with senior directors, while also mentoring junior colleagues and shaping your own areas of interest within our client’s team.

Key Responsibilities

• Maintain and coordinate client programmes, ensuring strategies and activities set by directors are delivered on time and to a high standard.

• Lead engagement programmes across government, Parliament and national health bodies, articulating clients’ strategic priorities to key decision makers.

• Develop a deep understanding of client organisations and their priority therapy areas, providing strategic recommendations and solutions.

• Work alongside senior directors to develop and implement public affairs strategies and oversee the quality of all aspects of client programmes.

• Support the creation of annual client programmes and proactively identify opportunities for added value and business growth.

• Act as the main point of contact for designated clients, building strong, trusted relationships.

• Effectively manage the account team for each client, coordinating workloads and delivery.

• Produce clear, concise reports, newsletters, campaign materials and press releases.

• Engage with patient advocacy groups, charity partners and healthcare professionals on relevant programmes.

• Liaise with appropriate media outlets to support the delivery of integrated PR campaigns.

• Translate complex scientific and policy information into accessible content for external stakeholders and internal teams.

• Review daily media and political monitoring, providing timely analysis relevant to clients’ priorities.

• Contribute ideas to new business and upsell discussions, supporting the development of proposals, pitches and formal RFP responses.

• Build strong networks across clients, prospects and key stakeholders, representing our client at industry and networking events.

About You

• Agency experience working with healthcare organisations, particularly pharmaceutical, healthtech or biotechnology clients, on public affairs and integrated communications campaigns.

• Strong interest in healthcare policy, including commissioning processes, and a genuine desire to make a meaningful impact in health and social care.

• Familiarity with, and commitment to, compliance with ABPI regulations.

• Confidence in building and managing relationships with Parliamentarians, Government Ministers and senior stakeholders in life sciences and social care.

• Experience supporting internal and external communications for key clients and working with relevant media outlets.

• Comfortable working in a fast-paced, collaborative, values-driven agency environment.

• Professional yet personable communication style, able to work independently and as part of a team.

• Willingness to mentor junior colleagues, providing constructive feedback and guidance.

• Ability to explore new areas of work and champion your own professional interests within our client’s team.

Salary, Benefits & Development

• Competitive salary, aligned to your experience and responsibility level.

• 25 days’ annual leave plus UK Bank Holidays.

• Enhanced pension plan to support your long-term financial wellbeing.

• Enhanced maternity pay.

• Private healthcare provision.

• Monthly gym allowance to support your health and wellbeing.

• Outstanding training and professional development opportunities, including structured learning and on-the-job development.

How to Apply

If you bring healthcare agency experience, a strong interest in health policy and enjoy working across public affairs and communications, we would like to hear from you. Please apply with your CV and a brief summary of your relevant experience, and we will be in touch to discuss this Account Manager opportunity with our client in more detail.

If you’re a newly promoted or established Senior Account Manager who’s ready for the opportunity to really show what you can do, this could be a very good next move.

We’re partnering with a growing independent healthcare communications agency where you’ll have the freedom to take ownership, bring ideas to the table and have a voice across the agency.

The role

You’ll take a leading role across significant healthcare accounts, with a particular focus on neurology and women’s health, spanning product and above-brand communications.

You’ll be trusted to:

• Lead day-to-day client relationships and provide communications counsel

• Own and drive projects and workstreams

• Support major product and regulatory milestones

• Lead European disease awareness, education and KOL engagement programmes

• Bring ideas and solutions rather than simply take briefs

• Spot opportunities to strengthen and grow client accounts

• Mentor and develop junior colleagues

What you'll bring

Must-haves:

• SAM-level healthcare PR/communications agency experience

• Product and above-brand communications experience

• Experience supporting significant product or regulatory milestones

• Strong client leadership and stakeholder management skills

Ideally, you’ll also have European or multi-market experience and/or a scientific background.

This could be you

You’re confident, proactive and comfortable taking the lead. You use your judgement, bring recommendations to clients and want the freedom to make an impact rather than simply deliver what lands on your desk.

You’re commercially aware, enjoy developing others and want to be somewhere your contribution is visible and your voice is heard.

Why this opportunity?

Whether you’ve recently stepped up to SAM or you’re established at this level and looking for more scope, you’ll have ownership of important client work, visibility with senior leadership and the freedom to shape your role as the agency grows.

For a confidential chat about this role or your next career move, please contact Nicky Stunt, Principal Healthcare Communications Consultant, at nicky.stunt@rbwconsulting.com.

Account Manager – Medical Communications – Hybrid

We are looking for an experienced Account Manager to take a central role in delivering high-quality healthcare communications across both medical affairs and publications. In this position, you will act as a trusted partner to clients, oversee projects from initial concept through to completion, and help shape the development of the wider team within a collaborative, hybrid working environment.

About Our Client

Our client is a dedicated healthcare communications agency working with organisations across the life sciences sector. They design and deliver strategic, evidence-led programmes that support better decision-making for healthcare professionals and improved outcomes for patients. You will be joining at a time of continued growth and demand for insightful, data-driven communication, with the opportunity to work on a diverse mix of projects. The team culture emphasises continuous learning, professional development, and working together to produce work that has a genuine impact.

The Role

As Account Manager, you will be responsible for managing day-to-day client relationships and ensuring that projects run smoothly across their full lifecycle. You will collaborate with senior colleagues to plan and deliver programmes, coordinate internal and external stakeholders, and provide clear, thoughtful guidance to clients. A key part of the role will be supporting and coaching junior team members, contributing to internal initiatives, and helping to strengthen the overall offering of the business.

Key Responsibilities

• Serve as the main point of contact for client accounts, building strong, long-term relationships and maintaining regular communication.

• Lead and coordinate projects across medical affairs and publications, from initial brief through planning, execution, and delivery.

• Work with senior colleagues to clarify objectives, shape strategy, and ensure projects are delivered to a high standard.

• Adapt your approach and communication style to suit different client expectations, therapeutic areas, and stakeholder groups.

• Facilitate effective information flow within the internal team to support smooth collaboration and timely delivery.

• Provide constructive feedback and day-to-day support to junior team members, helping them build skills and confidence.

Benefits

You will receive a competitive salary and a comprehensive benefits package designed to support your financial security, health, and work–life balance. This includes core benefits, flexible options, and access to wellbeing initiatives, alongside hybrid working and generous annual leave.

Why Apply?

This position is well suited to someone who enjoys owning client relationships, leading complex programmes in medical affairs and publications, and contributing to the growth of colleagues and the wider business. You will have the scope to influence project direction, the support of experienced senior team members, and the opportunity to develop your career within a flexible, supportive environment. If you’re ready to take the next step in healthcare communications, we encourage you to apply.