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Senior Clinical Research Associate

Ref: GT-SCRA/HB-UK-25068

Location: Home Based in Scotland, UK

Type: Permanent

Join a leading global contract research organisation

An exciting opportunity has arisen for an experienced CRA to join a leading global contract research organisation, who works closely with their clients to deliver customised clinical development solutions. This role offers excellent exposure to all therapeutic indication types. The position of SCRA is a crucial role within the department where development of leadership skills is encouraged and supported.

The ideal candidate will have a well-rounded and recent therapeutic experience within the areas of Biopharma (mixed therapeutics).

Key responsibilities will include:

• Responsible for coordinating Phase I-IV clinical trials
• Perform all types of site visits including, qualification visits, initiation visits, monitoring visits, motivational visits, audit support visits, and  close out visits.
• Identify potential sites for a proposed study in conjunction with the Project Team, and conduct feasibility assessment of sites as required
• To liaise with other appropriate departments including to ensure the smooth running of the study
• To mentor and coach junior CRAs

Ideal candidate Requirements:

• A degree in life science or related
• Previous CRA experience within clinical research minimum of 2 years
• Good clinical knowledge with an understanding of medical terminology
• Previous experience in mentoring and coaching CRAs

This is a permanent; full time position and we are ideally looking for someone situated in Scotland where the majority of studies are likely to be based. You will need a full clean UK driving Licence.
This is a fantastic opportunity to work in a progressive environment. In return for your hard work and commitment you can expect a competitive salary plus car allowance and other company benefits.

This is one of many roles I am recruiting for so please feel free to contact me for a confidential discussion about this or any other opportunities. Call Grace on 01293 584 300 or email a CV to grace.ticehurst@rbwconsulting.com 

Salary: Competitive

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Senior IT Support Engineer

Ref: VR/07475

Location: London, UK

Type: Permanent

A global, field leading organisation

An excellent opportunity has arisen within a field leading organisation based in Upminster, looking to recruit a Senior IT Support Engineer.

Purpose:

• Provide BAU IT support to all areas of the business, assist with managing and supporting the server estate and network (WAN/LAN and remote access) and IP telephony platforms, including end user issues
• Assist with ticket management and technical escalations, meeting SLA’s and delivery of
  excellent service standards
• Technical delivery of IT projects.
• Provide out of hours support (on a Rota basis)

The IT support staff work in a dynamic, fast-paced environment providing core IT services to the business, delivering technical projects and providing end user support through a variety of channels.

The focus of the Senior IT Support Engineer role is in helping to manage and improve the IT infrastructure, in the implementation of technical and process improvements as well as delivery of IT projects. The role also involves close integration with the rest of the IT team providing escalation support and helping with delivery of great customer services and an excellent end user experience.

Accountabilities:

• Monitor and respond to incoming IT support requests from users via the support request ticketing system or from technical escalations within the IT team
• Take ownership of issues by carrying out problem analysis and implementing temporary or permanent fixes with the aim of restoring normal service as soon as possible, escalating incidents to technical support teams of service providers and suppliers and following up where necessary and communicating incident progress updates to the business and/or affected user(s) till final resolution
• Diagnose hardware faults and identify, fit and test appropriate replacement equipment
• Plan, perform and test upgrades of system software, user software and device firmware
• Configure, administer and troubleshoot problems with mobile phones, tablets, and other mobile devices
• Troubleshoot and resolve printing problems
• Maintain a first- class level of customer service ensuring that all customers are treated efficiently and courteously
• Provide support for the Avaya/Mitel VOIP phone systems
• Actively support remote offices, sites and depots with routine and reactive visits
• Accurately record, update and document requests using the IT service desk system
• Actively develop and maintain documentation of all IT systems and process
• Operate, test and maintain scheduled server backup processes, including performing data recovery
• Act as a highly motivated team player with the skills and ability to manage changing priorities
• Exhibit a flexible approach to working and provide necessary cover where needed
• Attend training as agreed for appropriate development and to keep up to date with internal systems and processes
• Support the Senior Management Team in the identification of areas for improvement

Knowledge and Skills:

Experience

• Experience working at 3rd Line Level within an IT support position
• Experience in Network Support (Hardware and Logical)
• Server Support (Installation, Troubleshooting, repair, rebuild)
• End user/customer support experience.
• Experience of working with Voice Over IP phone systems
• Experience of field working - i.e. overnight stays;

Knowledge

• Understanding of the following systems and services from real-world deployments:
• MS Windows Server 2008/2008 R2/2012 R2/2016
• MS Exchange 2007 through to 2016/o365
• Knowledge of IP networks/devices (WAN & LAN)
• Virtualisation Technologies (Hyper-V, VMWare)
• Cloud Technologies (MS Azure, AWS)
• Mobile OS platforms (Android/Windows)
• Experience of using industry standard Helpdesk ticketing system

Skills Competence:

• Ability to communicate highly complex and innovative ideas in business-friendly and user-friendly language both verbally and in writing
• Ability effectively to research, compare, test and critically evaluate new and existing technologies for business use
• Keen attention to detail and deadline driven
• Team Player but capable of working on own initiative.
• Adept at prioritising multiple tasks and accountabilities, often to tight deadlines
• Excellent analytical and problem-solving skills
• Good customer service skills

This really is an excellent chance to join a field leading organisation that can offer a stable working environment with opportunities for career development. For more information and a full job description, please contact Ben Turner at RBW Consulting.

Salary: Up to £35,000 Per annum

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Account Manager – Healthcare Communications/Consultancy

Ref: RE-ACMA/HECO-19068

Location: London, UK

Type: Permanent

A specialist healthcare communications consultancy

Following a number of new business wins, a specialist healthcare communications consultancy are looking for an Account Manager with strong client facing skills to join their entrepreneurial team in London.

As experts in the UK healthcare landscape, this unique agency are passionate about making connections that help their clients engage with target audiences.

With broad capabilities spanning marketing strategy, creative brand development, insights, thought leadership and stakeholder engagement, they provide integrated solutions and a full cycle consultancy service. They are working with an interesting mix of med tech, pharma and public health clients and enjoy high level access and collaboration.

As Account Manager, you will be given the opportunity to take the lead on your own accounts as well as supporting senior team members. You’ll help develop client strategy and manage the delivery of multichannel communications campaigns that deliver results for clients.

As part of a close knit and dynamic team, you’ll enjoy interesting and varied projects, lots of exposure and the potential for rapid progression.

To succeed in this role you should have -

• Strong client service background in a relevant healthcare/pharma setting.
• Passion for the evolving healthcare landscape.
• Excellent project management skills and the confidence to run campaigns
• Superb writing skills and the ability to develop engaging content.
• Enthusiasm and ambition.

For more information please contact Rebecca Evans, Healthcare Communications Consultant on +44 (0) 1293 584 300 or email rebecca.evans@rbwconsulting.com

Salary: £30,000 - £40,000 Per annum

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Clinical Project Manager

Ref: GT-CPM-110618

Location: South East England, UK

Type: Permanent

An ambitious niche CRO

I am currently searching for an experienced Project Manager looking to develop their career in an ambitious niche CRO based in the South-East of England. My client are looking to increase their headcount and add to their successful team with a dynamic and committed individual – this CRO is planning significant expansion over the next five years, with excellent opportunities for progression as the business develops.

As Clinical Project Manager, you will take responsibility for managing clinical studies, with key responsibilities to include:

• Act as the primary point of contact and liaison with sponsors ensuring excellent customer service is delivered
• Prepare and review protocols and other study related documents
• Prepare submission documents for the Ethics Committee and regulatory authorities
• Report projects according to client specific procedures or the specific SOPs
• Supervise and lead study team to contribute towards efficient management of trials

Candidate Profile:

• A minimum of 2 years Project Management experience from a CRO, Pharmaceutical or biotechnology company
• BSc degree in life sciences, with MSc or PhD preferable
• IMP Trial experience is essential
• Excellent communication skills, both written and verbal
• Ambitious, with a drive to progress and develop within a company

This is one of several positions in the field of clinical research that I am currently working on, so please do get in touch for a confidential discussion on your options for progression. Please contact Grace Ticehurst on 01293 584 300 or click Apply Now to submit your CV.

Salary: Competitive