Operational Excellence Manager

Head of Innovation & R&D

Beauty, Personal Care & Wellness

A rare opportunity for an experienced innovation leader to shape the future of a growing beauty and wellness portfolio.
This is a strategic leadership position responsible for driving innovation, product development and commercialisation across a diverse range of topical and liquid consumer products. Working at the intersection of science, customer partnerships and commercial strategy, you will lead the development of market-leading products while building the innovation capabilities needed to support future growth.
The role offers significant visibility across the business and the opportunity to influence innovation strategy, category growth and customer engagement within a dynamic and entrepreneurial environment.
The Opportunity
• Lead innovation strategy and new product development across beauty, personal care and wellness categories.
• Develop and execute commercially relevant innovation pipelines aligned with market opportunities and customer needs.
• Drive formulation development from concept through scale-up, validation and commercial launch.
• Provide technical leadership across formulation science, product optimisation and manufacturing support.
• Build strong partnerships with commercial, marketing, operations, quality and regulatory teams to accelerate innovation delivery.
• Manage a diverse portfolio of development projects, balancing innovation, timelines, budgets and commercial priorities.
• Lead, mentor and develop high-performing technical teams while fostering a culture of innovation and continuous improvement.
• Act as a recognised technical leader internally and externally, helping shape category strategy and future growth opportunities.
About You
We're looking for a proven R&D and innovation leader with extensive experience developing and commercialising beauty, personal care or wellness products.
You will bring:
• A degree in Chemistry, Cosmetic Science, Pharmaceutical Sciences, Chemical Engineering or a related scientific discipline, with postgraduate qualifications advantageous.
• Significant experience in product development within beauty, skincare, personal care or topical wellness environments.
• A strong track record of bringing innovative products successfully to market.
• Experience leading technical teams and developing scientific capability.
• Strong formulation expertise and a broad understanding of product performance, stability and manufacturing requirements.
• Knowledge of quality systems, regulatory requirements and good manufacturing practices within regulated consumer product categories.
• Excellent stakeholder management, project leadership and communication skills.
• The ability to combine scientific rigour with commercial awareness and strategic thinking.
Why Consider This Role?
This is an opportunity to lead innovation within a growing and ambitious organisation where R&D sits at the heart of the business strategy. You'll have genuine influence over product pipelines, category development, customer engagement and future growth, while building and leading a team capable of delivering market-leading products across multiple consumer sectors.

Research, development, cosmetic, beauty, wellness, wellbeing, supplement, healthcare, skin, hair, product. R&D, personal, care

Director of Research & Development
Nutraceuticals | Food Supplements | Innovation Leadership
An exciting opportunity has arisen for an experienced R&D leader to take ownership of innovation, product development and scientific strategy within a growing consumer health and nutrition business.
This is a highly visible leadership role, offering responsibility for shaping the future product portfolio, driving innovation pipelines and leading multidisciplinary technical teams across formulation, development and commercialisation activities.
The successful candidate will play a key role in the leadership team, combining scientific expertise with business strategy to accelerate growth, strengthen customer partnerships and deliver commercially successful product launches.
The Opportunity
• Lead the end-to-end development of new nutraceutical and dietary supplement products
• Drive innovation strategy and identify opportunities through emerging science, consumer trends and market intelligence
• Build and manage a pipeline of commercially relevant product concepts and technologies
• Provide technical leadership across formulation development, scale-up and manufacturing support
• Partner with commercial, operations, quality and supply chain teams to bring products to market efficiently
• Act as the senior scientific authority for nutritional science, ingredient technologies and product performance
• Support regulatory compliance, product claims and technical documentation requirements
• Lead, mentor and develop a high-performing R&D organisation
• Contribute to broader business strategy as a member of the senior leadership team
About You
We are looking for an experienced R&D leader with a strong background in nutraceuticals, food supplements, functional ingredients or related consumer health products.
You will bring:
• Degree qualification in Nutritional Science, Food Science, Biochemistry, Pharmacology or a related discipline, with postgraduate qualifications desirable
• Significant experience leading product development and innovation programmes within regulated consumer health, nutrition or supplement environments
• A proven track record of successfully developing and commercialising new products
• Experience leading and developing technical teams
• Strong knowledge of formulation science, ingredient functionality and product performance
• Understanding of regulatory requirements relating to dietary supplements and consumer health products
• Excellent communication, stakeholder management and leadership skills
• The ability to operate strategically while remaining close to product development and delivery
Why Consider This Role?
This position offers the opportunity to influence both innovation strategy and business performance within a growing and ambitious organisation. You'll have genuine ownership of the R&D function, significant leadership responsibility and the ability to shape future product pipelines while developing technical capability across the wider business.

Research, development, nutraceuticals, pharmaceutical, food, supplement, R&D, manufacturing, customer, technical, brief, science, laboratory

Warehouse Operative
South West London
An long-established and market leading healthcare manufacturer is looking to appoint a Warehouse Operative to support the efficient flow of materials, components and finished products across a highly regulated GMP environment.
This is an excellent opportunity for an experienced warehouse professional who enjoys working in a fast-paced manufacturing setting where quality, compliance and accuracy are critical. You'll play a key role in ensuring production teams have the materials they need while maintaining high standards of stock control, warehouse organisation and operational excellence.
Key responsibilities
• Receiving, booking-in and storing incoming materials and components
• Supporting production teams through accurate picking and issuing of materials
• Processing returned materials and ensuring inventory accuracy
• Operating reach truck and counterbalance forklifts safely and effectively
• Carrying out cycle counts and supporting inventory control activities
• Loading and dispatching finished goods to external storage and distribution partners
• Maintaining warehouse organisation, cleanliness and GMP standards
• Identifying opportunities to improve warehouse efficiency, stock management and utilisation of space
• Reporting stock discrepancies, equipment issues and health & safety concerns
• Working closely with Production, Planning, Quality and Supply Chain teams
What we're looking for
• Previous warehouse experience, ideally within a regulated manufacturing environment
• Reach Truck Licence essential
• Counterbalance Forklift Licence essential
• Working knowledge of GMP and/or GDP requirements is beneficial
• Experience using ERP, WMS or stock management systems
• Strong attention to detail and commitment to accuracy
• Ability to work to deadlines in a fast-moving operational environment
• Good communication skills and a proactive approach to problem solving
• SAP experience would be advantageous
What's on offer
• Opportunity to join a well-established pharmaceutical manufacturer
• Stable and growing business with strong operational investment
• Varied role with exposure across warehousing, inventory management and production support
• Collaborative team environment where continuous improvement is encouraged
• Career development opportunities within a regulated manufacturing operation
If you have experience within pharmaceutical, healthcare, medical device, food, FMCG or other regulated manufacturing environments and are looking for your next challenge, we'd be pleased to discuss the opportunity.

Warehouse, operative, technician, picker, packer, logistics, distribution, manufacturing, production, counterbalance, reach, forklift

Account Manager – Healthcare Communications

Location: London (Hybrid)

Salary: Up to £45,000 DOE plus contributory pension and private health insurance

Position: Permanent

About the Agency

This role sits within a specialist healthcare communications agency focused on reshaping how health stories are understood and experienced. The team blends strategic insight with practical execution to deliver programmes that address health inequalities and create measurable change. Working across the UK and Europe, the agency supports major pharmaceutical and health organisations on a wide range of initiatives – from early-stage programmes in rare diseases and campaigns addressing misconceptions around prevention and vaccination, through to patient information projects, digital ecosystem reviews and influencer-led activity.

The agency offers a close-knit, inclusive environment where individuals are trusted, supported and encouraged to challenge convention and bring new thinking.

The Opportunity

This Account Manager position is suited to someone who enjoys being at the centre of complex, high-impact healthcare communications programmes. You’ll play a key role in the day-to-day running of client accounts, ensuring projects are well planned, executed smoothly and deliver clear outcomes for clients.

You will be given genuine responsibility to shape work, contribute ideas and make decisions, rather than simply implementing instructions. If you like combining strategic thinking with hands-on delivery, and you’re motivated by asking questions and exploring better ways of doing things, this role offers the autonomy and variety you’re looking for.

Main Responsibilities

• Lead the operational delivery of one or more client accounts, ensuring projects run to time, budget and quality expectations.

• Coordinate activity across multiple workstreams, keeping internal teams and external partners aligned on priorities, actions and timelines.

• Build and maintain strong, professional relationships with client contacts, acting as a reliable point of contact for programme delivery.

• Support the creation of proposals and new business materials, working with senior colleagues to shape strategic recommendations and approaches.

• Work with suppliers and partners to deliver integrated communications activity that meets agreed objectives.

• Assist with financial management of accounts, including tracking costs, reconciling budgets and maintaining accurate project documentation.

• Develop and apply knowledge of pharmaceutical industry regulations to ensure all communications remain compliant.

• Keep up to date with developments in healthcare communications, PR, tools and social platforms, and feed relevant insights into client work.

About You

The agency is looking for someone who brings both strong delivery skills and a distinctive perspective – a person who enjoys thinking differently, collaborates well and is comfortable owning complex programmes.

• Minimum of 3 years’ experience in a healthcare communications agency, working on UK or European programmes.

• Experience in of the following areas: media relations; patient activation and patient-facing materials; advocacy and stakeholder engagement (e.g. patient organisations or professional bodies); social media or influencer activity; social listening and insight generation.

• Confident acting as the main driver of day-to-day activity on an account, rather than waiting for detailed step-by-step direction.

• Able to use initiative and solve problems, while recognising when to involve senior colleagues for input or escalation.

• Collaborative, considerate and professional in how you work with clients and teammates.

• Naturally curious, willing to question assumptions and explore alternative ways of approaching a brief.

• Organised and composed under pressure, with the ability to manage multiple projects and deadlines simultaneously.

Culture & Values

• Encouraging questioning and exploration to find better ways of doing things.

• Taking ownership of work and caring about its quality and impact.

• Bringing energy, individuality and perspective to the team.

• Working closely with colleagues, partners and clients towards shared outcomes.

• Maintaining an inclusive, supportive environment where different viewpoints are welcomed.

Salary, Benefits & Working Model

• Salary of up to £45,000 for the Account Manager position. Experienced Senior Account Executives ready to step are welcome to apply

• Contributory pension scheme.

• Private health insurance through a leading provider.

• Hybrid working pattern, with a mix of remote work and in-person collaboration in London.

How to Apply

If you have solid healthcare communications agency experience, enjoy driving complex programmes and are looking for a role where initiative and collaboration are genuinely valued, please get in touch. Send your CV and a short summary of your relevant experience, including examples of programmes you’ve helped deliver and the results achieved.

Job Title: Account Director – Health Public Affairs

Location: London, United Kingdom (Hybrid)

Contract Type: Permanent

About Our Client

Our client is a multi-award-winning specialist consultancy working at the intersection of health policy, public affairs and strategic communications. From pharmaceuticals and medical technology through to diagnostics, digital health, social care and charities, they help organisations navigate complex healthcare systems and turn innovation into real-world impact for patients.

Operating within the UK health and care landscape, our client’s team combines deep expertise in health policy, stakeholder engagement and reputation management to shape policy, build trust and accelerate the adoption of new medicines, technologies and services. They are committed to making communications a force for good, with a strong focus on outcomes for patients, communities and the wider health and care system.

About the Role

This Account Director position offers the opportunity to work at the centre of health policy and NHS reform, advising organisations across pharmaceuticals, medtech, diagnostics and digital health. You will act as a trusted adviser to senior clients, helping them navigate government, Parliament and NHS structures, and move from strategic ambition to practical delivery.

Alongside leading high-profile client programmes, you will help shape the growth of our client’s healthcare practice – contributing to business development, mentoring colleagues and strengthening the consultancy’s reputation for getting health innovation adopted and scaled within the NHS.

Key Responsibilities

• Lead integrated public affairs and communications programmes that help clients influence health policy, build stakeholder confidence and accelerate NHS adoption.

• Act as a strategic adviser to senior client stakeholders, identifying barriers to progress and developing practical, insight-driven solutions.

• Understand clients’ commercial, policy and organisational objectives, ensuring all activity delivers clear, measurable impact.

• Build and maintain trusted long-term client relationships, grounded in collaboration, expertise and consistent results.

• Oversee delivery standards across accounts, balancing quality, profitability and team wellbeing.

• Support, coach and mentor colleagues to deliver consistently high-quality client work and develop their consulting skills.

Research, Strategy & Insight

• Monitor and interpret developments across Government, Parliament, NHS England, Integrated Care Boards and the wider health system.

• Translate complex policy changes and NHS reforms into clear strategic advice and actionable recommendations for clients.

• Develop compelling narratives that position medicines, technologies and services within current NHS priorities and health policy debates.

• Produce high-quality policy briefings, thought leadership content, consultation responses and stakeholder engagement strategies.

• Ensure all written outputs demonstrate clarity, strategic thinking and tangible value for clients.

Project & Campaign Management

• Lead integrated communications and public affairs campaigns from strategy development through to implementation.

• Manage programmes that influence policy, engage key stakeholders and deliver measurable outcomes, not just activity.

• Coordinate multidisciplinary teams spanning public affairs, communications and digital, ensuring joined-up delivery.

• Keep projects on track against agreed timelines, budgets and objectives, with a strong focus on effectiveness and impact.

• Evaluate success using robust criteria that focus on real-world change for clients and patients.

Business Development & Sector Engagement

• Identify opportunities to support organisations in overcoming healthcare policy and NHS adoption challenges.

• Develop persuasive proposals and pitch materials centred on helping clients get health innovation moving through the system.

• Contribute to proactive business development, thought leadership and sector visibility.

• Help grow our client’s pharmaceutical and health technology practice, building sustainable client relationships.

Stakeholder Engagement

• Build relationships with senior figures across Government, Parliament, NHS England, Integrated Care Boards, patient organisations, trade associations and industry bodies.

• Represent our client at conferences, policy events and sector forums, strengthening their presence in the health and life sciences space.

• Identify opportunities to convene policymakers, clinicians, industry and patient groups around shared challenges and priorities.

Person Specification

• Significant agency experience in healthcare public affairs, integrated communications or health-focused consultancy.

• Strong understanding of the UK political environment, NHS structures and how decisions about healthcare are made.

• Proven experience advising pharmaceutical, medtech or life sciences organisations, ideally within an agency or consultancy setting.

• A track record of leading strategic client relationships and delivering outcomes that can be evidenced.

• Excellent commercial awareness, with experience contributing to business growth and account development.

• Outstanding communication, leadership and mentoring skills, with a collaborative and supportive approach.

• Genuine passion for improving healthcare through policy, communications and stakeholder engagement, coupled with curiosity and ambition to shape the future of the sector.

Salary & Benefits

• Competitive salary aligned with experience and responsibility.

• 25 days’ annual leave, plus UK bank holidays.

• Enhanced pension plan.

• Enhanced maternity pay.

• Private healthcare provision.

How to Apply

If you have a strong background in healthcare public affairs or communications, and you want to use that expertise to help health innovations reach patients faster, we would be keen to hear from you. Apply with your CV and a brief summary of your relevant experience, and we will be in touch to discuss this Account Director opportunity in more detail.

Senior QA Specialist

Hertfordshire
12-Month Contract | Competitive Salary

Are you an experienced QA professional looking to join a cutting-edge biotechnology environment developing life-changing advanced therapies?

We are seeking a Senior QA Specialist to provide quality oversight within a GMP-regulated manufacturing environment, supporting the production and release of innovative cell and gene therapy products.

Key Responsibilities

• Provide QA support for GMP manufacturing operations within a sterile production environment.

• Review and approve batch records, deviations, CAPAs, change controls, and GMP documentation.

• Support investigations, quality risk assessments, supplier quality activities, and audit programmes.

• Work closely with Manufacturing, QC, Validation, and Regulatory teams to ensure compliance and product quality.

• Contribute to inspection readiness and continuous improvement initiatives.

Requirements

• Experience within Pharmaceutical, Biotech, Cell Therapy, Gene Therapy, or ATMP environments.

• Strong knowledge of GMP quality systems and regulatory compliance.

• Experience within sterile and/or aseptic manufacturing environments is essential.

• Proven experience managing deviations, CAPAs, change controls, investigations, and batch documentation.

• Strong stakeholder management and communication skills.

What's on Offer?

• Opportunity to work with pioneering advanced therapy products.

• Exposure to a highly innovative GMP manufacturing environment.

• Collaborative and fast-paced culture.

• Competitive salary and comprehensive benefits package.

• 12-month contract offering the opportunity to make a significant impact within a growing organisation.