VP of IT

1st Line IT Support – Contract – London - Onsite

Are you looking to build your IT support experience in a professional environment where you’ll be trusted as the first point of contact for users? Our client is seeking a 1st Line IT Support professional to join their team on a contract basis in London, providing front-line assistance across helpdesk and hybrid working setups.

About Our Client

Our client is a well-established organisation with a strong focus on reliable technology services. Their team supports users working both on-site and remotely, ensuring systems run smoothly and issues are resolved quickly and professionally. You will be joining an environment where IT is seen as an enabler, and where clear communication, responsiveness and user care are valued.

The Role

As part of our client’s team, you will provide 1st line support to users, handling day-to-day technical queries and service requests through the helpdesk. You’ll be the first point of contact for issues, helping to keep people productive in a hybrid working model while escalating more complex problems where needed. This contract role is based in London with a mix of office and remote work.

Key Responsibilities

• Act as the first point of contact for IT support queries via helpdesk channels

• Log, prioritise and manage incidents and requests, maintaining clear records

• Provide initial troubleshooting and resolution for common technical issues

• Support users working in a hybrid environment (office and remote)

• Communicate clearly and professionally with non-technical users

• Escalate issues to the appropriate support level when required

About You

You enjoy helping people and take a structured approach to problem solving. You are comfortable working on a helpdesk, managing multiple queries and following processes to keep users informed. You are keen to develop your IT career and gain further experience in a professional setting that supports hybrid working.

What’s On Offer

• Contract role based in London with hybrid working

• Opportunity to build hands-on experience in 1st line and helpdesk support

• Exposure to a professional IT environment and support processes

• Supportive team culture focused on collaboration and user service

How to Apply

If you are ready to take the next step in your IT support career and contribute to our client’s team in London, please submit your CV. We will review your application and be in touch to discuss the role in more detail if your experience is a good match.

Planning Manager

Location: Widnes, Cheshire
Hybrid Working: 3 days onsite per week

About the Role
We are recruiting for a Planning Manager to join a growing manufacturing business based in Widnes. This is a fantastic opportunity for an experienced planner who thrives in a fast-paced FMCG environment and enjoys owning and improving planning processes.
This role is highly operational and analytical, with responsibility for managing the planning function, ensuring supply and demand plans are aligned, and driving planning excellence across the business. While this is a manager-level position, it does not include direct people management. Instead, the focus is on managing processes, influencing stakeholders, and delivering a robust planning strategy.
A key requirement is advanced Excel capability, as the planning function is currently entirely Excel-based. You will be expected to confidently build, manage, and optimise planning models whilst identifying opportunities for continuous improvement.

Key Responsibilities
• Own and manage the end-to-end planning process across the business.
• Develop and maintain production, inventory, and supply plans.
• Lead S&OP and forecasting activities, ensuring alignment with business objectives.
• Manage capacity planning and identify risks to supply continuity.
• Analyse demand trends and convert data into actionable planning decisions.
• Maintain and enhance complex Excel-based planning tools and models.
• Work closely with Operations, Manufacturing, Procurement, Supply Chain, and Commercial teams.
• Drive process improvements and implement best practices within planning activities.
• Monitor key planning metrics and provide regular performance reporting.
• Support business growth through accurate forecasting and resource planning.

About You
• Proven experience within a Planning Manager, Supply Chain Planning Manager, Production Planning Manager, or similar role.
• Strong background within FMCG manufacturing environments.
• Advanced Excel skills are essential, including complex formulas, pivot tables, lookups, and data analysis.
• Experience managing a planning function that relies heavily on Excel-based systems.
• Strong understanding of forecasting, inventory management, supply planning, and capacity planning.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving abilities.
• GMP manufacturing experience would be advantageous but is not essential.
• Comfortable influencing senior stakeholders and driving process improvement.

What's on Offer?
• Hybrid working model (3 days onsite in Widnes).
• Opportunity to take ownership of a critical planning function.
• Exposure to senior stakeholders and strategic decision-making.
• Growing business with ambitious plans for the future.
• Competitive salary and benefits package.

If you're an experienced Planning professional with strong FMCG experience and exceptional Excel capability, we'd love to hear from you. This is an excellent opportunity to make a real impact and shape the future of the planning function!

Head of Innovation & R&D

Beauty, Personal Care & Wellness

A rare opportunity for an experienced innovation leader to shape the future of a growing beauty and wellness portfolio.
This is a strategic leadership position responsible for driving innovation, product development and commercialisation across a diverse range of topical and liquid consumer products. Working at the intersection of science, customer partnerships and commercial strategy, you will lead the development of market-leading products while building the innovation capabilities needed to support future growth.
The role offers significant visibility across the business and the opportunity to influence innovation strategy, category growth and customer engagement within a dynamic and entrepreneurial environment.
The Opportunity
• Lead innovation strategy and new product development across beauty, personal care and wellness categories.
• Develop and execute commercially relevant innovation pipelines aligned with market opportunities and customer needs.
• Drive formulation development from concept through scale-up, validation and commercial launch.
• Provide technical leadership across formulation science, product optimisation and manufacturing support.
• Build strong partnerships with commercial, marketing, operations, quality and regulatory teams to accelerate innovation delivery.
• Manage a diverse portfolio of development projects, balancing innovation, timelines, budgets and commercial priorities.
• Lead, mentor and develop high-performing technical teams while fostering a culture of innovation and continuous improvement.
• Act as a recognised technical leader internally and externally, helping shape category strategy and future growth opportunities.
About You
We're looking for a proven R&D and innovation leader with extensive experience developing and commercialising beauty, personal care or wellness products.
You will bring:
• A degree in Chemistry, Cosmetic Science, Pharmaceutical Sciences, Chemical Engineering or a related scientific discipline, with postgraduate qualifications advantageous.
• Significant experience in product development within beauty, skincare, personal care or topical wellness environments.
• A strong track record of bringing innovative products successfully to market.
• Experience leading technical teams and developing scientific capability.
• Strong formulation expertise and a broad understanding of product performance, stability and manufacturing requirements.
• Knowledge of quality systems, regulatory requirements and good manufacturing practices within regulated consumer product categories.
• Excellent stakeholder management, project leadership and communication skills.
• The ability to combine scientific rigour with commercial awareness and strategic thinking.
Why Consider This Role?
This is an opportunity to lead innovation within a growing and ambitious organisation where R&D sits at the heart of the business strategy. You'll have genuine influence over product pipelines, category development, customer engagement and future growth, while building and leading a team capable of delivering market-leading products across multiple consumer sectors.

Research, development, cosmetic, beauty, wellness, wellbeing, supplement, healthcare, skin, hair, product. R&D, personal, care

Director of Research & Development
Nutraceuticals | Food Supplements | Innovation Leadership
An exciting opportunity has arisen for an experienced R&D leader to take ownership of innovation, product development and scientific strategy within a growing consumer health and nutrition business.
This is a highly visible leadership role, offering responsibility for shaping the future product portfolio, driving innovation pipelines and leading multidisciplinary technical teams across formulation, development and commercialisation activities.
The successful candidate will play a key role in the leadership team, combining scientific expertise with business strategy to accelerate growth, strengthen customer partnerships and deliver commercially successful product launches.
The Opportunity
• Lead the end-to-end development of new nutraceutical and dietary supplement products
• Drive innovation strategy and identify opportunities through emerging science, consumer trends and market intelligence
• Build and manage a pipeline of commercially relevant product concepts and technologies
• Provide technical leadership across formulation development, scale-up and manufacturing support
• Partner with commercial, operations, quality and supply chain teams to bring products to market efficiently
• Act as the senior scientific authority for nutritional science, ingredient technologies and product performance
• Support regulatory compliance, product claims and technical documentation requirements
• Lead, mentor and develop a high-performing R&D organisation
• Contribute to broader business strategy as a member of the senior leadership team
About You
We are looking for an experienced R&D leader with a strong background in nutraceuticals, food supplements, functional ingredients or related consumer health products.
You will bring:
• Degree qualification in Nutritional Science, Food Science, Biochemistry, Pharmacology or a related discipline, with postgraduate qualifications desirable
• Significant experience leading product development and innovation programmes within regulated consumer health, nutrition or supplement environments
• A proven track record of successfully developing and commercialising new products
• Experience leading and developing technical teams
• Strong knowledge of formulation science, ingredient functionality and product performance
• Understanding of regulatory requirements relating to dietary supplements and consumer health products
• Excellent communication, stakeholder management and leadership skills
• The ability to operate strategically while remaining close to product development and delivery
Why Consider This Role?
This position offers the opportunity to influence both innovation strategy and business performance within a growing and ambitious organisation. You'll have genuine ownership of the R&D function, significant leadership responsibility and the ability to shape future product pipelines while developing technical capability across the wider business.

Research, development, nutraceuticals, pharmaceutical, food, supplement, R&D, manufacturing, customer, technical, brief, science, laboratory

Warehouse Operative
South West London
An long-established and market leading healthcare manufacturer is looking to appoint a Warehouse Operative to support the efficient flow of materials, components and finished products across a highly regulated GMP environment.
This is an excellent opportunity for an experienced warehouse professional who enjoys working in a fast-paced manufacturing setting where quality, compliance and accuracy are critical. You'll play a key role in ensuring production teams have the materials they need while maintaining high standards of stock control, warehouse organisation and operational excellence.
Key responsibilities
• Receiving, booking-in and storing incoming materials and components
• Supporting production teams through accurate picking and issuing of materials
• Processing returned materials and ensuring inventory accuracy
• Operating reach truck and counterbalance forklifts safely and effectively
• Carrying out cycle counts and supporting inventory control activities
• Loading and dispatching finished goods to external storage and distribution partners
• Maintaining warehouse organisation, cleanliness and GMP standards
• Identifying opportunities to improve warehouse efficiency, stock management and utilisation of space
• Reporting stock discrepancies, equipment issues and health & safety concerns
• Working closely with Production, Planning, Quality and Supply Chain teams
What we're looking for
• Previous warehouse experience, ideally within a regulated manufacturing environment
• Reach Truck Licence essential
• Counterbalance Forklift Licence essential
• Working knowledge of GMP and/or GDP requirements is beneficial
• Experience using ERP, WMS or stock management systems
• Strong attention to detail and commitment to accuracy
• Ability to work to deadlines in a fast-moving operational environment
• Good communication skills and a proactive approach to problem solving
• SAP experience would be advantageous
What's on offer
• Opportunity to join a well-established pharmaceutical manufacturer
• Stable and growing business with strong operational investment
• Varied role with exposure across warehousing, inventory management and production support
• Collaborative team environment where continuous improvement is encouraged
• Career development opportunities within a regulated manufacturing operation
If you have experience within pharmaceutical, healthcare, medical device, food, FMCG or other regulated manufacturing environments and are looking for your next challenge, we'd be pleased to discuss the opportunity.

Warehouse, operative, technician, picker, packer, logistics, distribution, manufacturing, production, counterbalance, reach, forklift

Account Manager – Healthcare Communications

Location: London (Hybrid)

Salary: Up to £45,000 DOE plus contributory pension and private health insurance

Position: Permanent

About the Agency

This role sits within a specialist healthcare communications agency focused on reshaping how health stories are understood and experienced. The team blends strategic insight with practical execution to deliver programmes that address health inequalities and create measurable change. Working across the UK and Europe, the agency supports major pharmaceutical and health organisations on a wide range of initiatives – from early-stage programmes in rare diseases and campaigns addressing misconceptions around prevention and vaccination, through to patient information projects, digital ecosystem reviews and influencer-led activity.

The agency offers a close-knit, inclusive environment where individuals are trusted, supported and encouraged to challenge convention and bring new thinking.

The Opportunity

This Account Manager position is suited to someone who enjoys being at the centre of complex, high-impact healthcare communications programmes. You’ll play a key role in the day-to-day running of client accounts, ensuring projects are well planned, executed smoothly and deliver clear outcomes for clients.

You will be given genuine responsibility to shape work, contribute ideas and make decisions, rather than simply implementing instructions. If you like combining strategic thinking with hands-on delivery, and you’re motivated by asking questions and exploring better ways of doing things, this role offers the autonomy and variety you’re looking for.

Main Responsibilities

• Lead the operational delivery of one or more client accounts, ensuring projects run to time, budget and quality expectations.

• Coordinate activity across multiple workstreams, keeping internal teams and external partners aligned on priorities, actions and timelines.

• Build and maintain strong, professional relationships with client contacts, acting as a reliable point of contact for programme delivery.

• Support the creation of proposals and new business materials, working with senior colleagues to shape strategic recommendations and approaches.

• Work with suppliers and partners to deliver integrated communications activity that meets agreed objectives.

• Assist with financial management of accounts, including tracking costs, reconciling budgets and maintaining accurate project documentation.

• Develop and apply knowledge of pharmaceutical industry regulations to ensure all communications remain compliant.

• Keep up to date with developments in healthcare communications, PR, tools and social platforms, and feed relevant insights into client work.

About You

The agency is looking for someone who brings both strong delivery skills and a distinctive perspective – a person who enjoys thinking differently, collaborates well and is comfortable owning complex programmes.

• Minimum of 3 years’ experience in a healthcare communications agency, working on UK or European programmes.

• Experience in of the following areas: media relations; patient activation and patient-facing materials; advocacy and stakeholder engagement (e.g. patient organisations or professional bodies); social media or influencer activity; social listening and insight generation.

• Confident acting as the main driver of day-to-day activity on an account, rather than waiting for detailed step-by-step direction.

• Able to use initiative and solve problems, while recognising when to involve senior colleagues for input or escalation.

• Collaborative, considerate and professional in how you work with clients and teammates.

• Naturally curious, willing to question assumptions and explore alternative ways of approaching a brief.

• Organised and composed under pressure, with the ability to manage multiple projects and deadlines simultaneously.

Culture & Values

• Encouraging questioning and exploration to find better ways of doing things.

• Taking ownership of work and caring about its quality and impact.

• Bringing energy, individuality and perspective to the team.

• Working closely with colleagues, partners and clients towards shared outcomes.

• Maintaining an inclusive, supportive environment where different viewpoints are welcomed.

Salary, Benefits & Working Model

• Salary of up to £45,000 for the Account Manager position. Experienced Senior Account Executives ready to step are welcome to apply

• Contributory pension scheme.

• Private health insurance through a leading provider.

• Hybrid working pattern, with a mix of remote work and in-person collaboration in London.

How to Apply

If you have solid healthcare communications agency experience, enjoy driving complex programmes and are looking for a role where initiative and collaboration are genuinely valued, please get in touch. Send your CV and a short summary of your relevant experience, including examples of programmes you’ve helped deliver and the results achieved.