|Salary:||£Salary: £55,000 Per annum + Benefits|
|Contact name:||Ben Turner|
|Job ref:||BT-BUSINESS APPLICATIONS ANALYST AND PROJECT MANAGER|
|Published:||about 1 month ago|
|Expiry date:||13 June 2021|
Location: Gatwick - UK
Our client is currently undergoing a significant software modernisation programme across almost their entire software estate and it is crucial that our applications and processes work in a way that maximises the benefits to the users and the firm. This role is critical part of achieving our goals and is a hybrid role of translating business requirements to application design and through to solution development, creation of a project plans and delivery of solutions to the plans on time and on budget.
About the IT Environment
Desktop & application delivery is via Citrix Desktop operating on thin terminals and laptops. The back-end infrastructure is hosted, managed and supported by a Third-Party IT provider.
Responsibilities and Duties
As a hybrid role, the skills required are wide and varied. We are looking for flexible skills and wide experience including the following:
Business Analyst Responsibilities;
Understand the needs and working practices of the business, how they translate into application delivery, and consider how IT will troubleshoot, investigate and support those applications.
Work directly with users and work with the Head of IT to analyse business and client challenges and opportunities and resolve them through use of software applications and online services.
If any mergers are planned, to analyse software and business processes of law firm merger targets, and map or adapt software and processes to ensure a smooth transfer to our systems and processes.
Project Management Responsibilities;
Project manage a number of concurrent application and system rollouts.
Work with the Head of IT to analyse business requirements and identify solutions with third party providers, either through customising or expanding existing software or by identifying new software.
Work with the Information Security Officer to ensure software and processes are compliant to our information security policies (ISO27001)
Being a varied and flexible role, you will be expected to be involved in other areas: Facilitate user acceptance testing (UAT) for new systems.
Work with IT training personnel to help define training content
Act as escalation point for the Helpdesk, to address ‘how to’ user queries around
Knowledge, Skills and Experience Required
Similar, varied experience in a law firm.
The ability to thoroughly learn new software applications, either through provided training provided by the firm or through independent learning and research.
Experience of working with business stakeholders, both individual and in groups, to gather and analyse their requirements and using software functionality to meet those requirements.
Strong organisational skills
Excellent IT applications skills, in particular Microsoft Office.
Experience with legal practice, document and case management systems. Aderant/iManage/SharePoint experience would be particularly useful.
Excellent people and communication skills.
Ability to work effectively both individually and as part of a team.
Good writing and presentation skills
Skills that will further advantage your application
Experience with other legal applications including Bighand, Isokon and Kutana Kappris
A high-level working knowledge of Active Directory and its use in managing applications and application access
A sound knowledge of cyber security and the governance required when implementing new software solutions and services.
This really is an excellent opportunity to join a field leading law firm within an exciting team. For more information and a full job description, please contact Ben Turner at RBW Consulting.
Salary: £55,000 Per annum + Benefits
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