|Location||Uckfield, East Sussex, England|
|Salary:||£Salary: £34,000 Per annum + Benefits|
|Contact name:||Ben Turner|
|Contact phone:||01293 584300|
|Job ref:||BT - APPLICATION SUPPORT ANALYST - TEAM LEADER|
|Published:||about 1 month ago|
|Expiry date:||22 July 2021|
An excellent opportunity has arisen within a field leading client of ours based in Uckfield, East Sussex who are currently looking to recruit an Application Support Analyst – Team Leader who will be working in a team to support, and manage their bespoke internal systems and its user base.
Your key responsibilities will be:
Perform technical activities and end-user support as required
Work with IT Operations to fully align the performance plans of staff to achieve organisational objectives and evaluate performance accordingly
Build a productive working environment through constructive, regular and timely feedback and by ensuring appropriate involvement, delegation and monitoring of staff
Provide regular communication updates to direct reports, and other IT team members where appropriate.
Encourage a culture of accountability, trust, managed conflicted, commitment, results, coaching, professional development and self-improvement
Adhere to, and ensure that the IT Operations team adhere to relevant service level expectations as agreed and provide appropriate reporting to management
Ensure that regular monthly security/permission level audits are undertaken for all systems
Internal & external relationships and communication are managed effectively
Qualification and essential skills required:
Experience in an application support or similar role.
Experience providing support of bespoke systems.
Ability to read and white structured query language (SQL).
Data manipulation using Excel and/or ETL tools.
Clear and effective verbal and written communication skills
A positive and can-do attitude with confidence to manage own workload
Experience of managing team
ITIL & Microsoft qualifications
Knowledge of Microsoft Forms, Power BI & Power Automate
This is an excellent chance to join an exciting company going through a sustained period of growth, with opportunities for career development and progression. For more information and a full job description, please contact Ben Turner at RBW Consulting.
Salary: £34,000 Per annum + Benefits
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